Full Time
Posted 1 month ago

A fantastic opportunity to join a dynamic, purpose-driven South Australian business who are growing!

  • Allied health environment, supportive team & a positive workplace culture
  • Make a difference to the lives of children and their families
  • Permanent full-time position, locations include CBD, Parkside & Mile End


The Employer
The culture at the OTFC Group thrives because their guiding principles live in all that they do, and their purpose has never been clearer. When you join their family, you will be making a difference and creating possibilities. You will find that those around you inspire hope, courage and joy. You will be enabled to build trusting collaborative relationships and will feel a sense of play in all that they do.

OTFC Group is making a difference, to their clients, their people, their community and their industry.  And they are growing!
The Role
OTFC Group are seeking to appoint an experienced and enthusiastic Receptionist/Administrator to manage front desk responsibilities and be a warm and welcoming face for clients and their families.

Working across their 3 sites (Parkside, Mile End and CBD), you will be responsible for ensuring the smooth running of the front office area and providing general administration support to the business.

Reporting to the Team Leader, and working as part of a friendly and supportive team, your day-to-day responsibilities will include:

  • Answering incoming calls
  • Handling general enquiries and the initial assessment of clients
  • Responding to email enquiries
  • Greeting visitors to the site
  • Coordinating client appointments
  • Ensuring NDIS compliance across the administrative function
  • Daily bank reconciliation
  • Providing general support to the Operations Manager and Clinical Manager and above all, ensuring that the client and visitor experience is exceptional.

About You
Key to your success will be a positive, “can-do” attitude, well-rounded administration skills and the ability to be pro-active and manage multiple tasks within a fast-paced environment.

Most importantly, you will want to know that the work you do makes a difference to the lives of others, and are someone  who can build trust easily and are guided by values that underpin this thinking.

Other skills, experience and attributes required include:

  • Previous experience in a similar role, ideally within allied health, medical, veterinary or a similar environment
  • Exceptional communication and interpersonal skills
  • The ability to consistently provide a high level of customer service
  • A high level of empathy and able to deal with a broad range of people
  • Strong attention to detail
  • The ability to be flexible and adaptable and remain calm when under pressure
  • Able to work effectively within, and contribute to a positive team environment
  • Proficiency in Microsoft Office
  • Previous NDIS experience will be highly regarded, however isn’t an essential requirement
  • Ability to work across multiple sites including CBD, Parkside and Mile End

If you’re seeking an opportunity to join an organisation dedicated to improving the lives of others and are excited by the prospect of working for a growing and innovative South Australian business, we would love to hear from you!

To apply, please forward your resume and covering letter to Melanie Mansfield at Mansfield and Co Recruitment by clicking APPLY.